At FARMERERA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or place an order.

1. Information We Collect

We may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Order and transaction details
  • Information you provide when contacting customer support

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Confirm payments and transactions
  • Provide customer support
  • Send order-related updates
  • Improve our products and website
  • Send promotional communications where permitted by law

3. Payment Information

Payments may be processed through authorised third-party payment gateways. FARMERERA does not normally store your complete debit/credit card details.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and provide a better shopping experience.

5. Sharing of Information

We may share necessary information with trusted service providers such as payment processors, courier/delivery partners, website service providers and customer-support providers for fulfilling your orders and operating our business.

We do not sell your personal information as a product to third parties.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration or disclosure. However, no online system can be guaranteed to be completely secure.

7. Your Choices

You may contact us to request information about your personal data or to opt out of promotional communications, subject to applicable law and legitimate business requirements.

8. Third-Party Links

Our website may contain links to third-party websites. FARMERERA is not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.